USAC's Emergency Broadband Benefit Program is experiencing high demand. We appreciate your patience as we respond to consumer calls and emails as quickly as we can. Thank you.


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Need additional assistance? We're here to help you.

The Emergency Broadband Benefit Program Support Center serves consumers and those supporting consumers.

7 days a week, from 9:00 a.m. to 9:00 p.m. ET

Contact us at:

By Phone
Call us for assistance at (833) 511-0311

The EBB Program Support Center can help with questions about:

  • The status of your EBB Program application
  • Documents needed to show you qualify
  • Companies in your area
  • Assistance with the EBB Program Household Worksheet
  • Resetting your account

Contact Your Broadband Provider

Contact your broadband provider if you have questions about your device, service, or bill—USAC cannot provide assistance with device, service, or billing issues. You can find their customer service number on your bill or online on their consumer websites.

Are you ready to get started with the Emergency Broadband Benefit Program?

You can apply online or with the assistance of your phone or internet company.

Apply Now